Last Updated: June 18, 2020
The nature of our business requires that we gather and maintain information that is of a personal nature that you may wish to keep protected. This Policy does not apply to third-party websites accessible through our Websites.
Changes to this Policy. We reserve the right to change this Policy at any time. In the event we make material change(s) to the Policy, they will be effective immediately upon posting to the Website and will apply after the “effective date” listed above. You understand and agree that your continued use of the Website after the effective date, means that the collection, use, and sharing of your information is subject to the updated Policy.
Except to the extent we obtain your consent or as permitted or required by applicable law, we will handle your personal information collected through the Website or as otherwise described in this Policy in accordance with the terms of the Policy in effect at the time of such collection.
Information We Collect. We may collect or have collected in the preceding 12 months the following categories of personal information (“PI” or “personal information”). We may add to the categories of personal information we collect personal information. In that case, we will inform you.
Personal information does not include:
Purposes We Collect Your Information. Set forth below are the business or commercial purposes we have collected your PI. We may change or add to the purposes we collect PI. In that case, we will inform you and obtain your consent when required by law.
Sources of Personal Information. The categories of sources of PI are described below. The examples provided are for illustration purposes and are not exhaustive.
Sharing Personal Information. In general, we shared during the past 12 months and anticipate the sharing in the future the categories of personal information listed above with the following third parties:
However, we generally do not share education information and professional or employment-related information with the third parties noted above. We also might share your personal information in the event all or part of our business is sold with persons or entities, or their representatives, for or as part of such transactions.
We Do Not Sell Your Personal Information. We do not sell your PI and have not sold any PI in the preceding 12 months, including any information concerning minors under age 16.
Use of Your Personal Information On Our Website. As is true of most websites, we gather some personal information automatically and store it in log files. This information may include the Internet Protocol (IP) address, browser type, language, internet service provider (ISP), referring and exit page, operating system, date/time stamp, and Little Giraffe-stream data. We use this personal information to understand and analyze trends, to administer the Website, to learn about user behavior on the Website, and to gather demographic information about our user base as a whole. To monitor use of the Website and improve its quality, we may compile statistical information concerning the use of the Website through analytics services, such as those provided by Google Analytics. Examples of this information may include: the number of visitors to the Website or to sections or pages within the Website, patterns of traffic flowing through the Website, length of time spent on the Website, or in sections or pages of the Website, the other sites that refer visitors to the Website, the pages of the Website that visitors frequently use as entry and exit points, utilization of the browser and operating systems and versions used by visitors to the Website. We also may use this personal information in our marketing and advertising services
We may use various kinds of software devices to collect personal information about use of our Website. Small files called "cookies" may be attached to your Web browser. These files identify your browser and save information such as passwords so that websites can recognize you. You can set your browser to disable cookies, but some portions of this Website (and possibly other sites) may not work properly if you do this. We may also use web beacons to review how visitors navigate the Website. If you would like more information about this practice, and your choices and how they relate to this practice, please contact us.
This Website may use social media plugins (e.g. Facebook and LinkedIn) to enable you to easily share information with others. When you visit our Website, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our Website. If you are logged into the social media website (e.g. Facebook, Twitter) while browsing our Website, the social plugins allow that social media website to share data about your activities on our Website with other users of their social media website. For example, Facebook Social Plugins allow Facebook to show your Likes and comments on our pages to your Facebook friends. Facebook Social Plugins also allow you to see your friends’ Facebook activity on our website. We do not control any of the content form the social media plugins. For more information about social plugins from other media websites you should refer to those sites’ privacy and data/information sharing statements/policies.
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
IMPORTANT: By using the Website, you consent to the processing of any personal information provided or collected for the analytics purposes and functions described above.
Safeguarding of Information. No system for safeguarding personal or other information is 100% secure and even though we have taken steps to protect your personally identifiable information from being intercepted, accessed, used or disclosed by unauthorized persons, we cannot fully eliminate security risks associated with personal information. However, we take a number of steps to safeguard the security of personally identifiable information obtained through the Website. For example, we maintain administrative, technical and physical controls to reasonably safeguard data from unlawful use, unauthorized access or disclosure. Additionally, we use Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to our Website. Individuals who have access to confidential and otherwise nonpublic data are required to maintain the confidentiality of such information.
“Do Not Track” is a privacy preference that you can set in your Internet search browser that sends a signal to a website that you do not want the website operator to track certain browsing information about you. However, because our Website is not configured to detect Do Not Track signals from a user’s computer, we are unable to respond to Do Not Track requests. This Website does not collect personally identifiable information about an individual consumer’s online activities over time and across different Web sites when a consumer uses our Website or service.
Links to Third Parties’ Websites. We may provide links to websites or resources outside of our Website for your informational purposes only. You acknowledge and agree we are not responsible for the availability of such sites or resources, and do not endorse and are not responsible or liable for any content, advertising, goods, services or other materials on, available through or provided by such sites or resources. We are not responsible for the privacy or other practices of such sites and cannot guarantee the security of any of your personal information that you provide or may be collected by such sites. We encourage you to review the privacy policies and terms and conditions on those linked sites.
Information of Children. We do not knowingly collect or solicit personal information from children under 13 years of age. We are concerned about the safety of children when they use the Internet and will never knowingly request personal information from anyone under the age of 13. If the parent or guardian of a child under 13 believes that the child has provided us with any personal data, the parent or guardian of that child should contact us and ask to have this personal information deleted from our files. If we otherwise obtain knowledge that we have personal information about a child under 13 in our files, we will delete that personal information from our existing files so that it is not in retrievable form.
Notice to Website Users Located Outside the U.S. Little Giraffe operates in accordance with the laws of the U.S. When you access our Website from outside the U.S., we may transfer the personal information that we collect from you to a location outside of your jurisdiction, including the U.S. The data protection laws in these jurisdictions may not provide you with the same protections as those of your jurisdiction. By using this Website you acknowledge that these laws may provide a different standard of protection and you consent to the transfer of your personal data to other jurisdictions, including the U.S.
Your Choices Regarding Your Personal Information. You can always limit the information you provide to us, but if you choose not to provide certain requested information, you may be unable to access some of the services and content on the Website. You can also limit the communications that we may send you by following a simple opt-out or unsubscribe process. Simply follow the instructions in our newsletter or other communications to opt-out of receiving, or unsubscribe from, future communications.
Please note that even if you opt-out of certain communications from us, we may still need to contact you with important information about your use of the Website or for other lawful purposes.
You can contact us to request that your personal information be corrected, amended, or deleted, where it is inaccurate or inappropriate for the specified purposes of processing. Except as provided below, in the event the Company agreed to grant such requests, we may ask you to verify your identity and/or provide other details to help us respond to your request before granting access or making corrections. Please note that any requests to update your personal information, if approved and agreed to by the Company, will be processed as soon as reasonably possible.
Send us an e-mail: Customerservice@littlegiraffe.com
Call us: 1-800-858-6880 (Toll-free in U.S.) 9:00 AM - 4:30 PM PST Monday – Friday
Write to us:
The Little Giraffe, Inc. c/o Customer Service 315 W 9th St., Suite 950 Los Angeles, CA, 90015 USA
If you are having trouble accessing this CA Addendum, click here for more information including to obtain the CA Addendum in PDF/printable format.
Pursuant to the CCPA, and as detailed below, consumers have various rights with respect to their PI.
Request to Delete. You have the right to request that we delete your PI from Our records and direct any service providers to delete your PI from their records, subject to certain exceptions. Upon receipt of a verifiable consumer request (see below), and as required by the CCPA, We will delete and direct any service providers to delete your PI from Our records.
We are not required to comply with your request to delete your PI if it is necessary for us (or our service provider) to maintain your PI in order to:
Upon receipt of a confirmed verifiable consumer request (see below), and as required by the CCPA, We will provide a response.
Request to Know. You have the right to request that We disclose the following to you as it relates to the 12-month period preceding Our receipt of your verifiable consumer request:
Upon receipt of a verifiable consumer request (see below), and as required by the CCPA, We will provide a response to your request for information.
Nondiscrimination. We will not discriminate against you in violation of the CCPA for exercising any of your CCPA rights. For example, we generally will not provide you a different level or quality of goods or services if you exercise your rights under the CCPA.
Submitting Consumer Rights Requests. To submit any of the Consumer Rights requests as outlined above, please contact us at 888-544-7568 or click here. We reserve the right to only respond to verifiable consumer requests. A verifiable consumer request is one made by any individual who is:
If we request, you must provide us with sufficient information to verify your identity and/or authority to act on behalf of the consumer. In general, we may ask you to provide identifying information that we already maintain about you or we may use a third-party verification service. In either event, we will try to avoid asking you for sensitive personal information to verify your identity. We may not be able to respond to your request or provide you with PI if we cannot verify your identity or authority to make the request and confirm the PI relates to you. However, making a verifiable consumer request does not require you to create an account with us. Additionally, you will need to describe your request with sufficient detail to allow us to review, understand, assess, and respond. PI collected from an individual to determine whether a request is a verifiable consumer request may not be used for any other purpose. We will endeavor to respond to a verifiable consumer request within forty-five (45) calendar days of receipt, but we may require an extension of up to forty-five (45) additional calendar days to respond and we will notify you of the need for the extension.
If you have an account with us, we will deliver our written response to the email address associated with that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the receipt of your verifiable consumer request. The response we provide will also explain the reasons We cannot comply with a request, if applicable. To the extent permitted by the CCPA, We will respond to no more than two requests during any 12-month period.
You may authorize a natural person or a business registered with the California Secretary of State to act on your behalf with respect to the right under this CA Policy. When you submit a Request to Know or a Request to Delete, unless you have provided the authorized agent with a qualifying power of attorney, you must provide your authorized agent written permission (signed by you) to act on your behalf and verify the authorized agent’s identity with Us. We reserve the right to deny requests from persons or businesses claiming to be authorized agents that do not submit sufficient proof of their authorization.